Automation is the key to any effective help desk operation. Your users can send emails to any number of incoming addresses and powderDesk will automatically convert them into tickets for you.
Maintaining powderDesk is a breeze thanks to our cutting edge Virtual Appliance. Affordable cloud instances are also available, including same-day delivery and no setup fees!
There's no need to remember another username or password! powderDesk offers LDAP and AD authentication for both your submitters and your responders. This ensures a seamless integration with your existing account management!
powderDesk provides an integrated system for tracking your billable parts, services, and work time. Create PDF invoices in a matter of moments with our easy to use interface.