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Email Integration

Automation is the key to any effective help desk operation. Your users can send emails to any number of incoming addresses and powderDesk will automatically convert them into tickets for you.

On-Premise or Cloud Based

Maintaining powderDesk is a breeze thanks to our cutting edge Virtual Appliance. Affordable cloud instances are also available, including same-day delivery and no setup fees!

LDAP Support

There's no need to remember another username or password! powderDesk offers LDAP and AD authentication for both your submitters and your responders. This ensures a seamless integration with your existing account management!

Track Parts & Billing

powderDesk provides an integrated system for tracking your billable parts, services, and work time. Create PDF invoices in a matter of moments with our easy to use interface.

With powderDesk your tickets Automatically route to the right Group!

Here are some of our most popular features...

Educational Pricing

Asset Management

100% Cross PLatform

Fresh Interface