Are people actually using your Help Desk?

He'll Show You How!

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Fresh Interface

We place great stock in how users experience software and our design aesthetic is a big part of what makes powderDesk different.

Email Integration

Automation is the key to any effective help desk operation. Your users can send emails to any number of incoming addresses and powderDesk will automatically convert them into tickets for you.

Automated Routing

A wide range of talents calls for division of labor. With powderDesk's routing technology, incoming issues always get to the right person.

Track Parts & Billing

powderDesk provides an integrated system for tracking your billable parts, services, and work time. Create PDF invoices in a matter of moments with our easy to use interface.

User Adoption is driven by a great looking User Interface and flawless User Experience.

Learn more about some of our most popular features...

LDAP Support

100% Cross Platform

On-Premise or Cloud Based

Asset Management